Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I am very late posting this.I have been a full time carer for someone very special to me for four years.Our main social outlet is to go for a nice long drive.That has been impossible during summer for the last 3 years due to being unable to afford air-conditioning repair for the car.Just before Xmas 2024 Mario from Chill swooped in like an Angel to ENSURE we could use the car this summer.Flexibility, empathy,Xmas spirit and just downright Good blokeness.Thankyou Mario ~ Dylan G
I've had Mario's help twice in recent years for two different issues. He's fast and efficient. We had a few minor issues after the latest job and it speaks to his character that he was available and even keen to come to me to address these. I got things sorted myself but it was good to know he stands behind his work. Recommended for honest and fairly priced technical help with A/C. Will definitely be back if I need help with other cars. Thanks Mario! ~ Craig V
Do yourself a favour and book Chill Auto Air for any aircon issue, Mario's knowledge and experience are second to none. I can't recommend Mario more highly was on time, sorted the issue in under 15 minutes I have now super cold aircon back. For a call out to your own home or business and works completed the cost was very easy on the pocket. If I could leave 6 stars or more I would. Thanks Mario for an A one service. ~ Mike S
My car A/C wasn’t getting cold, was told by previous owner just a re gas or possible hot / cold mixer door actuator is broken which is a dash out job. So called out to get re-gas to eliminate that, turn out wasn’t the gas, Mario had a look under the dash and saw the actuator was unplugged. He literally saved me hundreds if not more! So glad he came out and charged less than the re-gas quote. ~ Jed R
Great service and highly knowledgeable- diagnosed and fixed problem fast. I described symptoms and car model over phone and he said what it would likely be be based on model and symptoms (which was different to my googling and failed self assessment and attempts to rectify) He got the part, arrived and was 100% right. Would highly recommend to anyone with any sort of air con issue. ~ Dan S
Mario deserves every 5 star review he gets! Punctual, friendly and honest! Cost less than I thought. (Could easily have told me I needed work that wasn't needed and I wouldn't have known any different). HIGHLY recommended! Side note: I rely on customer reviews to make my decisions when paying for services, so hope my review helps somebody else. ~ GJ
Mario's fixed my Audi A4 aircon it would not turn on, his experience showed when he found the high pressure sensor was not connected to the aircon system "previous mechanic mush have not connected it properly", he then re-gassed the aircon as it was a bit low and it now works like new, ready for the summer. I definitely recommend Mario from Chill Auto Air. ~ peter k
I sent Mario a video of the problem that I had with my Aircon. He diagnosed the issue and ordered the part. Once the part arrive Mario set up an appointment to do the repair. He completed the task very proficiently and got my Aircon system working correctly again. Mario is the person you can trust and want to work on your vehicle. Great service, communication and price. ~ La69Ma
Absolutely stellar service! Really great to have a local AC repairman that is no nonsense, straight to the point and delivers. Mario was great to deal with and beyond that he was VERY prompt in delivering updates about the delivery of parts and getting me booked in for the repair. You couldn't want anything more 10/10!! ~ Lachlan W
I thoroughly recommend Chill Auto Air conditioning for all your auto air conditioning needs. Mario was very professional, friendly and happy to answer my questions. He even called me to say he was running late! A rare occurence when it comes to service. So what are you waiting for, call Mario so you get cool air instead of hot air! ~ Tonina S
Mario came out to our house to check the car and quote the fix - after ringing around he was the cheapest price and fastest service. Would recommend using Chill Auto Air - but they do get busy over Summer, so be patient please! Car is now nice and cool in the Melbourne heat (one repairer told me to come back in Winter!) ~ Steve H
The honestest guy. I thought I need to re-gas my air-condition for my little car, booked an appointment and arrived there. He tested and told me it is full gas, not need to replace it and should save my money, also educated me, " not compare cars..." Charged nothing and let me leave. Thanks again. ~ Xie W
Thanks for a grate service Mario. I found him to be very helpful very professioal easy to talk to as i do like to talk very honest with a relaxed approch that lets you know the job is being done right. Highly Recommened my ute is so cool inside now. Thanks again for a grate job mate ~ Brad j
Mario came out to my home to identify the problem I had with my car A/C, which he did in about 5 min. It was a job that required some major work to fix, and I had my car back with the A/C working within the week for a very reasonable price. Thank you Mario for the great service! ~ Richard S
We were very lucky and happy to have contacted Chill Auto Air when the a/c stopped being cold in our car. Please don't go elsewhere. Mario is out to please. This is a mobile service with great rates and the car is cool again. Smiles all around. Thank you! ~ Ann R
I highly recommend Mario at chill air he’s the best and most knowledgeable efficient guy in the business got my aircon fixed and working in the quickest and cost effective way possible! Thanks Mario so much . ~ Truds
Very happy with his work, highly recommend. Mario is an absolute professional and fixed the issue straight away on my Honda civic aircon. Very punctual and polite, you will not be disappointed. Cold as ice now! Thanks Mario. ~ George C
Thank you for a great service...very honest, fast, helpful and great pricing..definitely call you guys again and highly recommend to a lot of people. Thanks again for fixing the leak in my air conditioning. Great job.👍 ~ ofisa a
Thanks for the great job you did replacing & repairing my beloved fastback mustang’s air conditioning. Mario kept me informed every step of the way, sourcing the correct parts from the U.S.. A professional service, honest & reliable 👍 ~ Peppi M
Completely honest and up front with how much potential costs where going to be. Excellent communication whilst waiting for parts to arrive. I was able to book in a time that suited both of us. Highly recommend. Great service ~ Tim L
Mario was fantastic with my decade long project car that needed to convert from R12 (old and not allowed anymore) into the new R134A conversion. Went the extra distance to help get the system up and running. ~ Peter
Great service ! Mario is a legend! Diagnosed a leak and fixed my Aircon, after being badly let down a few days before he saved me at short notice! Thank You Mario ~ Deb C
Couldn’t recommend these guys enough! Very prompt reply to messages and very prompt service, coming out to my workplace in order to get the job done! Can’t wait for summer now!! Legends! ~ Jayden K
Chill Auto Air have been looking after me for years. His prompt service and expertise is second to none. Thank you Mario for everything you do. We really appreciate it! ~ paul s

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